Your Return/Exchange Request Has Been Confirmed

We’ve received your return/exchange request.  In order for us to process your request you’ll need to return your product in it’s original packaging.  Carriers must be unstained and have their registration tag still attached.  If you would like to check on the status of your return please send an email to returns@helinababy.com 

 

USA Returns

Helina Baby Return Service
PO Box 948
High Springs, FL 32655

Canada Returns

Helina Baby Return Service
60 Nasmith St
Brampton, ON L6S 4Z5 Canada

Once your return is received and inspected we will notify you via email.  All refunds are processed within 3 business days.

On items valued at over $75 we recommend using a shipping method that provides tracking and insurance.  Shipping costs are non-refundable.

Please note: Sale items and personal use items (such as nursing pads) cannot be refunded.